How can we help?

How to Use.

From unboxing to your first recording.

01 UnboxingWhat's in the box, controls & LED indicators 02 Get startedInstall the app, sign in & pair your device 03 Features & settingsRecording, transfer & AI features

Guides & resources

User Manual Quick Start Guide Desktop User Guide

Find your answer.

Quick help for common questions.

Before you buy

Features, compatibility & warranty

Shipping

Delivery, tracking & shipping fees

Usage

Recording, battery & app features

Troubleshooting

Connection, syncing & audio issues

Contact Us.

We're here to help.

Email

support@soulog.comSend email

Phone

+1 352 759 1140Call now

WhatsApp

+1 (909) 456-0950Open WhatsApp

Open a Ticket

Any product issueSubmit now

Send feedback in the app.

Something wrong? Shake your phone