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Search the help center, or browse the support resources below.

Download

Get the app for your device, then grab the manual and quick start guide.

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AndroidAndroid
PDFSoulog User Manual Download PDFQuick Start Guide Download

How to Use

Start with the video guides, then dig into setup, features and warranty.

Unboxing
Pairing & button controls
App features
Settings & support

FAQ

Quick answers to the questions we hear most.

Before you buy

Orders, bundles, gifts and pre-order questions.

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Shipping

Delivery times, duties, lost parcels and tracking.

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Usage

Daily operation, AI features and app questions.

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Troubleshooting

Device faults, recognition issues, lag and error codes.

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Subscriptions & Credits

Plans, billing and how credits work.

Subscriptions

Plans and pricing, payment, auto-renewal, cancellation, refunds and member benefits.

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Credits

How to top up, how credits are used, expiry rules and checking your balance.

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Contact Us

Didn't find your answer? Our team is here to help.

Contact Info

support@soulog.com WhatsApp: +1-8402445495

Online Support

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App Feedback

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